Privacy Policy Statement

Your privacy and data security are our top priorities

Introduction to our privacy practices

This privacy policy explains how Xorinliamora handles and protects your personal data when you use our consultation services or visit xorinliamora.sbs. We are fully committed to maintaining your trust by safeguarding your information, complying with Australian law, and following the latest security standards.

We want you to feel secure when engaging with us. This document outlines why we collect, how we use and store, and your rights regarding your personal information.

Our data collection approach

We gather only the personal information required to deliver impartial consultations and quality service. Information is collected by your direct input and automated means when you use our website.

Direct information you provide

  • Contact details provided during form submission.
  • Details included in your email and message queries.
  • Any information given during consultation booking.
  • Preferences stated when you interact with our team.
  • Feedback you choose to share with us.

Automatically collected information

  • IP address and device identifier details.
  • Browser type and version used.
  • Access times and visit dates.
  • Referring website or search engine.
  • Session and navigation activity logs.

How your data is used

Personal information is processed solely to enable accurate responses, personalise engagements, and support the delivery of impartial consultation services.

  • To respond to form and email enquiries.
  • To personalise consultations and recommendations.
  • To ensure security and website integrity.
  • To comply with legal and regulatory obligations.
  • To process anonymous analytics and site usage patterns.
  • To maintain quality and service standards.
  • To address complaints or concerns you raise.

Our promise: Xorinliamora is committed to handling your information responsibly, keeping data confidential, and never sharing it unnecessarily with third parties.

How your data is shared

We restrict information sharing strictly to situations necessary for service provision or legal compliance. Third parties only receive details essential to process your request or maintain service quality.

Authorised service providers

We may use trusted service providers to assist with secure storage, technology, and communications. They are contractually required to uphold strict privacy standards and use data solely for agreed purposes.

Legal and regulatory compliance

We may release your data if required by Australian law, government, or court order.

Anonymous analytics and statistics

Aggregated, non-identifiable data is used for site improvements and internal analysis.

Your data rights

You have the right to access, correct, and request deletion of your personal information. Contact us any time to exercise these rights in accordance with law.

  • Request and review all personal details we hold.
  • Ask us to correct or update inaccurate records.
  • Request erasure of your personal data from our systems.
  • Obtain a copy of your data in a portable format.
  • Object to processing or direct marketing uses.
  • Request restriction of processing in certain cases.

To exercise any rights, email us using the details below and we will respond promptly.

How we protect your data

Data security is critical. We implement administrative, technical, and organisational measures to keep your information safe from loss, misuse, or unauthorised access.

Technical safeguards

  • SSL encryption for online forms and communications.
  • Regular software security updates maintained.
  • Secured backups with restricted access protocol.
  • Access controls for all online systems.

Organisational safeguards

  • Staff receive regular data privacy training.
  • Written policies for data handling and storage.
  • Internal monitoring of access and usage logs.
  • Prompt incident response protocols established.

Retention of your information

We keep personal information only as long as needed to deliver our consultation services and meet statutory requirements.

  • Account-related details are held during our relationship.
  • Session notes remain as long as relevant.
  • Messages are retained for service quality.
  • Payment details, if taken, kept per law.
  • Preferences are kept for the necessary period.

After the relevant period, data is safely deleted or anonymised.

International transfers and safeguards

If personal data is processed outside Australia, we ensure all transfers meet obligatory privacy requirements and only use secure channels.

  • Approved contractual safeguards in place.
  • Transfers only for necessary service reasons.
  • Data minimisation at every stage.
  • All legal requirements strictly followed.

Cookies and tracking technology

Our site uses cookies to operate, enhance browsing, and collect anonymous metrics. No unnecessary cookies are enabled without your agreement.

Types of cookies used

  • Essential for site functionality and navigation.
  • Help analyse site activity anonymously.
  • Remember preferences for convenience.
  • Enhance form completion process.

You can control cookies any time via your browser settings.

Privacy policy updates

This policy may be changed periodically for legal, operational, or service improvements. Latest version is always published here.

  • Major updates announced clearly on our website.
  • Date of change posted at the top.
  • Updates communicated as required by law.
  • You may request prior version details from us.

Please review this policy regularly to stay informed.

Contact for privacy queries

If you have any concerns or wish to use your data rights, please email our privacy contact below.

Xorinliamora

Suite 903 / 241 Adelaide Street, Brisbane, QLD 4000 Australia

Phone: +61.2.7235.7481

Email: content@xorinliamora.sbs

Policy last updated November 30, 2025.

Effective from November 30, 2025.